Privacy Notice

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the Title Agency, LLC 3850 E Indian School Rd. Phoenix, AZ 85024 480.219.9918

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Notice Last Updated: January 1, 2026

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The Title Agency, LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy ("Policy") explains how we collect, use, store, share, and protect your information. It applies when you: 

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• Access or use our websites, web-based applications, or other digital platforms where this Policy is posted ("Sites");
• Use our products and services, including title insurance and escrow services ("Services");
• Communicate with us in any manner, including by email, in-person, telephone, or other methods ("Communications"); or
• When we obtain your information from third parties, such as service providers, business partners, or governmental departments and agencies ("Third Parties").

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This Policy applies wherever it is posted and is governed by the laws of the State of Arizona.

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What Types of Information Do We Collect?

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We collect nonpublic personal information (NPI) and other information about you to provide title and escrow services. NPI includes personally identifiable financial information that is not publicly available.

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Categories of information we collect include:

• Personal identifiers (e.g., names, addresses, email addresses, telephone numbers, Social Security numbers); Financial information (e.g., bank account details, payment information); 
• Transaction and property information (e.g., real estate records, escrow details);
• Communications (e.g., emails, phone records); and 
• Other information required to provide Services or comply with legal obligations.

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We do not collect sensitive medical information unless required for specific Services. A more comprehensive list can be found at https://www.thetitleagency.com/privacypolicy.

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How Do We Collect Your Information?

We collect information:

1. Directly from you (e.g., through applications, forms, or Communications);

2. Automatically when you interact with our Sites (e.g., through cookies or usage data); and

3. From Third Parties (e.g., lenders, real estate agents, credit reporting agencies, public records, or government entities).

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How Do We Use Your Information?

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We use your information to: 

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• Provide and manage requested Services (e.g., processing title insurance, escrow transactions); 
• Fulfill transactions and contracts; 
• Comply with legal and regulatory obligations (e.g., anti-fraud measures, reporting to government agencies);  Improve our Sites and Services; 
• Respond to your Communications; and 
• Prevent fraud or handle claims.

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How Do We Share Your Information?

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We do not sell your personal information or NPI.

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We comply with the federal Gramm-Leach-Bliley Act (GLBA) and Arizona insurance privacy laws (A.R.S. Title 20, Chapter 11), which strictly limit sharing of NPI. We only share information as permitted by law, including: 

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• With your consent or at your direction; 
• With affiliates and subsidiaries (e.g., for operational purposes, but limited under Arizona law to necessary marketing or servicing with confidentiality agreements); 
• With nonaffiliated Third Parties:
• To service providers who assist us in providing Services (e.g., underwriters, escrow agents, vendors), under contracts requiring confidentiality and prohibiting further disclosure;
• As necessary to complete transactions or service your account;
• For legal processes, fraud prevention, or protection of our rights; or
• In connection with a business transfer (e.g., merger or sale). 

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As required or permitted by law (e.g., to government agencies or in response to subpoenas). We do not share NPI with nonaffiliates for marketing purposes without your consent, and we limit affiliate sharing accordingly. How Do We Store and Protect Your Information? We take commercially reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure, in compliance with GLBA Safeguards Rule and industry standards (including ALTA Best Practices). These include encryption, access controls, employee training, and secure data storage. However, no system is 100% secure, and we cannot guarantee absolute security against all threats. How Long Do We Keep Your Information? We retain information as long as necessary for the purposes collected, to meet business needs, and to comply with legal, regulatory, and record-keeping obligations (e.g., real estate transaction records may be kept longer due to statutory requirements). Your Choices and Rights You have rights regarding your information under applicable laws, including GLBA and Arizona statutes:  Access and Correction: You may request access to your NPI or request corrections if inaccurate.  Opt-Out: Where permitted sharing requires opt-out rights (e.g., certain nonaffiliated marketing), we will provide instructions.  Limits on Sharing: Contact us to discuss options or exercise choices. To exercise these rights, contact us at Escrows@thetitleagency.com 480.219.9918 3850 E Indian School Rd. Phoenix, AZ 85018. We will respond in accordance with law. International Users Our Services are offered in the United States and subject to U.S. federal, state, and local laws. If you access from outside the U.S., your information may be transferred to and processed in the U.S. By using our Services, you consent to this transfer and processing. Changes to This Policy We may update this Policy from time to time. Changes will be posted here with an updated effective date. Material changes may be notified by email or other means. Your continued use of our Sites, Services, or Communications after changes constitutes acceptance. Privacy Notice the Title Agency, LLC 3850 E Indian School Rd. Phoenix, AZ 85024 480.219.9918 Contact Us If you have questions about this Policy, contact us at 3850 E Indian School Rd., Phoenix, AZ 85024 We may change this Privacy Notice from time to time. Any and all changes to this Privacy Notice will be reflected on this page, and where appropriate provided in person or by another electronic method. YOUR CONTINUED USE, ACCESS, OR INTERACTION WITH OUR PRODUCTS OR YOUR CONTINUED COMMUNICATIONS WITH US AFTER THIS NOTICE HAS BEEN PROVIDED TO YOU WILL REPRESENT THAT YOU HAVE READ AND UNDERSTOOD THIS PRIVACY NOTICE. THIS PRIVACY NOTICE IS GOVERNED BY THE LAWS OF THE STATE OF ARIZONA, WITHOUT REGARD TO CONFLICT OF LAW PRINCIPLES.