Privacy Policy

THE TITLE AGENCY, LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide to us. This Privacy Policy explains how we collect, use, store, and share your information when you interact with our website, services, and communications.

This policy applies to:

• Visitors to our website and digital platforms
• Individuals who submit forms, download resources, or request information
• Clients and parties involved in TITLE and escrow transactions

1. No Escrow or Agency Relationship Created by Website Use

Use of this website, including submitting a form or downloading content, does not create an escrow relationship, agency relationship, or contractual obligation with THE TITLE AGENCY.

Information provided on this site is for general informational and educational purposes only and should not be relied upon as legal, financial, or escrow advice.

2. Information We Collect

We may collect the following categories of information:

Personal Information

• Name, email address, phone number
• Property or transaction-related details (if submitted)

Financial & Transaction Information (for clients only)

• Bank information, escrow details, and related documentation
• Real estate transaction records

Website & Usage Data

• IP address, browser type, device information
• Pages visited, time on site, and interaction behavior

Communications

• Emails, phone calls, and messages sent to our team

3. How We Collect Information

We collect information:

• Directly from you (forms, emails, calls)
• Automatically through website technologies (cookies, analytics tools)
• From third parties (lenders, agents, public records, service providers)

4. How We Use Your Information

We use your information to:

• Provide TITLE and escrow services
• Respond to inquiries and communications
• Deliver requested resources or content
• Improve website performance and user experience
• Maintain security and prevent fraud
• Comply with legal and regulatory obligations

We do not sell your personal information.

5. Marketing & Communications

If you submit your information through our website:

• You may receive follow-up communication from our team
• This may include email updates, educational content, or service-related information

You may opt out of marketing communications at any time using the unsubscribe link or by contacting us directly.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Understand how users interact with our website
• Improve performance and user experience
• Support marketing and advertising efforts

These may include tools such as:

• Analytics platforms (e.g., website traffic tracking)
• Advertising platforms (e.g., social media retargeting)
• CRM systems used to manage inquiries and communications

You can control cookies through your browser settings.

7. How We Share Information

We share information only as permitted by law and necessary to operate our business:

Service Providers

• Vendors, underwriters, and partners assisting in transactions
• Technology providers (CRM, hosting, analytics)

Legal & Compliance

• Government agencies, regulators, or legal authorities when required

Business Operations

• In connection with mergers, acquisitions, or restructuring

We do not share Nonpublic Personal Information (NPI) for marketing purposes without consent and comply with the Gramm-Leach-Bliley Act (GLBA) and Arizona privacy laws.

8. Data Security

We implement administrative, technical, and physical safeguards to protect your information, including:

• Secure systems and encryption where appropriate
• Restricted access to sensitive data
• Internal policies and employee training

No system is completely secure, and we cannot guarantee absolute protection.

9. Data Retention

We retain information:

• As long as necessary to fulfill business purposes
• As required by legal, regulatory, and escrow recordkeeping obligations

10. Your Rights

Depending on applicable laws, you may:

• Request access to your information
• Request corrections to inaccurate data
• Opt out of certain communications

To make a request, contact us using the information below.

11. U.S. Jurisdiction

Our services are operated in the United States and governed by the laws of the State of Arizona. If you access our website from outside the U.S., you consent to your information being processed in the United States.

12. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

13. Contact Information